Principles and Practice of Marketing

· How the bandwagon effect has contributed to the success of online group buying

· How IKEA delivers sustainable cotton and timber products to millions of customers

· How social marketing is combatting an obesity crisis

· How the relaunch of Netto became a case of fighter branding

· How crowdsourcing is evolving advertising

· How Abercrombie & Fitch's store environment could be heading it into the dark

· A brand new chapter on Relationship Marketing

· Newly updated structure to focus on the importance of Customer Value

· Fully updated to cover the latest technologies and digital developments

· New Marketing in Action boxes and Mini Cases focusing on European and Global companies including Spotify, Rovio, Decathlon, Zara and Amazon

· 44 new and updated end-of-chapter cases provide insights from across a range of businesses; from high street fashion stores and supermarkets (H&M, The Co-operative) and Airlines and services (EasyJet, Pret A Manger), to digital companies (ASOS, Google) and the music and film industries (Apple, Disney).

· Fully updated and streamlined pedagogy including refocused recommended readings at the end of each chapter, allowing you to expand your knowledge

· New AdInsight boxes including active QR codes to keep you up-to-date with the latest marketing campaigns and examples von Jobber, David;Ellis-Chadwick, Fiona;